I got permanently banned off my 1st offense for opening my mouth on a day when quidd servers went down. And said ( If quidd cant get it together, Ill just end up selling my account on eBay and calling it a day!)
And just for that, they stripped me of trading. And my rank on every set disappeared! Thats right! They made it so that on a perm ban! Youre are wiped off the map! Making everything I own worthless!.
They even went against there own "code of conduct" on there own page. Stating that anyone attempting! Which is not what I did.
Will get a "temp" ban, and repeat offenders can be permanently banned!
I only got 1 offense and bam, permanent ban.
All my time, money and effort down the drain!
+400 sets-worth nothing now. +44,000 items worthless with no rank!
And over 2,000+ trades from effort, I.E real life days I put into this app-now was all for nothing!
They even had the cheek to email me. Telling me that I can still spend real currency on the app!
And continue to collect! For what?! No rank equals no value. No trading, makes completion impossible, unless you have bankroll to spend about $100-$200 dollars to keep up with the many channels I had at 100% completion! And now thats ruined too!
This was the worst mobile app experience Ive ever had! Never have I felt like a company robbed me of my money the way this company has!
Not only did they not follow there own guidelines when banning me. They also neglected how that oversight effected me as a long term customer. My review on Apple play store stands. And I will no longer refer or download this app for my customers/regulars at cricketwireless where I manage a store. Like the way I was doing for Quidd before this happened. Quidd dropping the ball on this one, was a complete disaster in losing a loyalty and breaking relationship with a customer.
And on that note to current customers! Be very careful with what you say or do on this app. These ppl ban ppl without following their own proper channels! I am not the only customer. They have numerous of other ppl who were wrongfully banned all over other forums speaking out!
I wouldnt want anyone to experience what it is like to have your rank stripped. And privileges taken away like a child! But ironically this app after a ban will allow you to continue to buy packages! With already having bad reviews on being an app that is formatted to make you spend money repetitively and on a daily basis to keep up!
Really shows where there customer service is at.
They wrongfully & permanently ban me. Careless about the money, time and effort spent, because Im basically expandable with new customers. And its beneath Quidd Pro to actually look back at what was done that day. And be big enough to admit. That I made the mistake of venting on "Quidd Today" if Im not mistaken.
But broke the channels because of the oversight when placing the ban. Or mistaking the offense for a perm ban. Cause it states that. "Having your account on sale on eBays servers" is an automatic perm ban! However since Quidd Pro wont go back and re-investigate the situation to when it happened. You would clearly see, that I never had my account on eBay whats so ever!
Quidd-Meghan was the one who was in her feelings with me because she didnt like my responses on Quidd forums whenever Quidds servers went down. So she sent the report in for a perm ban. And Quidd Pro just flipped the switch without looking in! And went right on ahead placed the ban. And emailed me telling me that its a Perm ban due to the severity of my offense!
I remember what I said that day! And was the only thing I ever said! Was vent about how upset I was about quidd servers going down, and because no one is new to the 3rd party market. And suggested that (I would just sell my account off on eBay if Quidd cant get it together and call it a day!)
I guess a permanent ban was the proper thank you I got, for also paying for early access that day! Go back and verify it if you want! So thank you Quidd truly.
I hope Quidd gets it together as a company on how it handles its customers with banning ppl. Cause this was a prime example of wrongfully banning a customer who was a flow of income, make any sense?!
Poor example of customer service!??
Accnt:Davidd3351